Health – The Resource Center

Call 716.661.1447 to become a new patient today or you may fill out a new patient packet online by click the button below:

To contact us online, please complete this form

TRC Community Health Center is taking every precaution to keep our staff and patients safe during the COVID-19 pandemic. While vaccines are now here, it is still important for everyone to follow CDC guidelines. TRC Community Health Center also provides tele-health options as well. For more information about the COVID vaccine, please visit our COVID vaccine information page by clicking here.

The Resource Center offers a variety of primary medical care, dental care and health-related services, all of which are available to the entire community at the TRC Community Health Center. The Primary Care Clinic, located in Jamestown, features board-certified physicians with expertise in treating people with complex health issues. Dental Clinics, located in Dunkirk and Jamestown, provide quality dental care, particularly those unable to access dental services elsewhere. The agency’s Diagnostic & Treatment Clinics, located in Jamestown and Dunkirk, offer occupational therapy, physical therapy, podiatry, and speech/language therapy.

TRC Community Health Center has also served our community by providing quality mental health clinical treatment options for over twenty years. We use the most effective evidence based approaches and are dedicated to finding you the help you need. Our qualified and knowledgeable staff are here for you and all of your needs. All of our programs offer a comprehensive menu of services including psychiatric evaluations, medication management and clinical counseling. Generally, a mental health clinic involves treatment of a fairly short duration. Many people show significant improvement after only a few sessions.

Brochures

English Version

Spanish Version

TRC Community Health Center provides a whole array of services for each primary care patient. TRC Community Health Center has been serving the community for close to 30 years.

Many people in our community utilize the TRC Community Health Center for their health care needs. Our Community Health Center, located at 890 East Second Street in Jamestown, provides a comprehensive level of care to people of all ages. People from all walks of life count on the experienced medical staff at TRC Community Health Center. We are able to bill most insurances, and we are one of the few medical practices in the area that accepts Medicaid. Our accreditation as a Level 3 Person Centered Medical Home is recognition of the high-quality services that TRC Community Health Center provides, and it means we will give you the best care possible while making sure you have a clear understanding of YOUR personal health.

TRC Primary Care Providers

Krista Petry, FNP-BC and Dr. Adnan Munir, M.D.

TRC Community Health Center
Primary Care
890 East Second Street
Jamestown, New York 14701
Ph: (716) 661-1447
Fx: (716) 661-1487

Dr. Adnan Munir is The Resource Center’s Medical Director. He has been with TRC since 2008. He is board certified in internal medicine and focuses on family medicine, including caring for children. Dr. Munir is a member of the American Academy of Family Practice, American Medical Association, and Spanish American Medical Association. He has been cited as one of Western New York’s outstanding physicians by Castle Connolly Medical, a health care research and information company that seeks to guide people to America’s top doctors and hospitals. He speaks English, Spanish, Urdu, Punjabi, and Hindi fluently.

Krista L. Petry, FNP-BC provides acute and primary care at the TRC Community Health Center and JHS school-based clinic. Her extensive background includes urgent care and emergency medicine for 25+ years. She joined the TRC Primary Care clinic in 2020. Krista has always had a passion for educating and a desire to help people that led her to become a nurse. Experiencing the loss of providers and healthcare access in our rural community prompted Krista to pursue Nurse Practitioner education. Krista believes health providers are in a position to guide clients with knowledge and tools to promote decisions for personal health improvements. Her joy is seeing the success of clients as they help themselves and her career goal is to empower others in their pursuit of health.

TRC Community Health Center Primary Care Scope of Services

Behavioral Health & Dental Services are available on site at TRC Community Health Center.
Preventative Health Services are offered to any primary care patient and each is encouraged to complete evidence-proven preventative screening.

TRC Community Health Center offers:

Primary Care Health Care services for ages 12 and up
Same-day appointments, including new patients
Acceptance of most insurances
Plenty of free, off-street parking
Ability to transfer medical records from a previous provider

Patient Information

Please review the patient information below before attending your appointment.

MASK REQUIREMENTS: Per the New York State Department of Health Regulations, masks are still required in all of our community healthcare center environments.

Making an Appointment:

You may make an appointment by contacting us at: 716-661-1447, or you may use your patient portal to request an appointment.
When you’re sick, calling our office early in the day will help us schedule you a same-day visit. Our front-desk staff are available 8:30-5:00 Monday through Friday to answer your questions and to make an appointment.
If your address, phone number, or insurance information has changed, please let us know when making your appointment, so that we have the most up-to-date information for you.
Please come to your appointment prepared with the reason for your visit. If you are a new patient, with a complaint – please notify us at your reminder call that you have a health-related concern that you would like to discuss at your new patient appointment.

When You Arrive:

Please arrive at registration window “A” at least 15 minutes before your appointment to allow time before your appointment to complete your registration, verify insurance information, and to complete any additional paperwork that may be needed for your record.
Insurance cards and a valid photo ID are required for your appointment
If you do not have insurance coverage, please be prepared to pay for your visit at the time of service. Our Patient Access Representative will be happy to help you determine the cost of an uncovered service, or any copayments due, prior to arrival.

Appointment Cancellations:

TRC has a (3) THREE no-call/no show policy. We kindly request that you notify us 24-hours prior to your appointment of a cancelation. Calling before your appointment allows us time to make that appointment available to someone who may be sick, or need urgent care. You may also call the Primary Care office after-hours to cancel an appointment, and our answering services will notify us of your cancellation.
Under certain conditions, the patient may be prevented from scheduling future appointments, but not from receiving care. Patient will sign acknowledgement of the no show process during patient registration, and/or with any practice updates.

Missed Appointments:

First Missed Appointment: The patient will be re-scheduled on the provider’s schedule, and sent a letter to be informed that they have missed ONE appointment, and that TRC Community Health Center carries a policy that three consecutive missed (no Show) appointments will result in a patient being placed on our Providers schedule with a tentative appointment time to be worked into the providers schedule which could result in extended wait times to be seen by a patients provider.

Second Missed Appointment: The patient will be placed on the provider’s schedule, and sent a letter to be informed that they have missed TWO consecutive missed (no Show) appointments, and that TRC Community Health Center carries a three no-show policy. Patients who chronically no-show will result in a patient being placed on our Providers schedule with a tentative appointment time to be worked into the providers schedule which could result in extended wait times to be seen by a patient’s provider.

A Patient Access Navigator may also reach out to you at this time, if you are having trouble making your appointments.

Third Missed Appointment: The patient will be sent a letter to be informed that they have missed THREE consecutive appointments without cancelling in advance. TRC Community Health Center has a 3 No Show appointment policy which has altered their ability to schedule appointments with your provider. At this time, we can only provide you with an appointment at a tentative time. Once you arrive for your appointment, you will be worked into the provider’s schedule which might lead to an additional wait time.

Patients who incur THREE missed (no Show) appointments may be subject to dismissal from the practice. The patient’s chart will be reviewed, and dismissal will be determined by the Physician and Practice Manager only.

Once a patient has kept two consecutive appointments, they may return to the regular scheduling process.

Appointment Reminders

It is extremely important that you notify your office of any phone and/or address changes. Automated reminder calls/texts will be sent to your number of preference 1 week, 3 days, and 1 day prior to your scheduled appointment. Please acknowledge the reminder with an appropriate response.
A reminder call directly from our office will be provided approximately one week prior to your appointment, to ensure that any required lab work, referrals, or procedures have been completed prior to your appointment, if needed.
A final reminder call directly from our office is given the day prior to your appointment, if you have not responded electronically. If you do not confirm your appointment, we are to assume that you are unable to make this appointment, and the appointment may be opened up to another patient. If you arrive to your appointment without confirmation, or you arrive late for your appointment, you may or may not still be seen that day, depending on the provider’s availability.

Medications & Refills

Please allow 72 hours to process refill on any prescription
Call your pharmacy first to refill your medications. The pharmacy will contact our office directly if a new prescription is necessary.

Please bring all medications with you (even those not prescribed by us), when you come for your appointment. If you are diabetic, please bring with you, your blood sugar logs, glucose meter, and all diabetic medications. It is extremely important that we maintain accurate medication records & data for continuity of care.

Insurances

TRC Community Health Center Primary Care accepts the following insurances:

**Insurances subject to change without notice

Patient Portal

TRC Community Health Center has adopted a program called Follow My Health. This is an online patient portal that enables patients to take a proactive role in managing their care at their own convenience. Please click here to login to the portal.

In the portal, you may:

Review medical records
Communicate with providers
Request appointments

Please contact the office at TRC Community Health Center today to sign up at 716.661.1447. Or, you may fill out a new patient packet online by clicking here. Or, if you are a current patient, please click here to login to the portal.

As patients visit TRC Community Health Center Dental clinic, doctors and teams will:

Be wearing additional personal protective equipment
Request that you wear a mask to your appointment
Ask to take your and other patients’ temperatures upon arrival
Request you wash your hands for thirty seconds
Ask you to wait in your vehicle or the treatment room instead of the waiting room

MASK REQUIREMENTS: Per the New York State Department of Health Regulations, masks are still required in all of our community healthcare center environments.

As the world begins to return to a “new normal,” we are all in this together, and we will continue working to keep everyone safe. We look forward to seeing you all soon!

Click here for TRC Community Health Center's Cancellation Policy.

Complete Dental Care for the Whole Family!

With offices in Jamestown and Dunkirk, TRC Dental is open to the public and has been committed to meeting your family’s dental care needs for more than 25 years! TRC Dental offers complete dental care, including state-of-the-art equipment, digital x-rays, and electronic dental records. TRC Dental accepts DentaQuest, HealthPlex, Delta, Nova and many other types of insurances as well as Medicaid – we’re the only practice in the region that accepts Medicaid for pediatric patients. Come visit our caring dental staff today! TRC Dental offers accessible locations in the North and South county with plenty of free off-street parking and is conveniently located.

Physical therapy is a field of rehabilitation in which therapists work with people to accomplish goals that help a person return to a normal level of activity.

TRC’s clinics have physical therapists and physical therapy assistants with more than 60 years of combined experience. This enables the clinic to effectively treat outpatients from the community with various injuries.

TRC Physical Therapy also utilizes the Biodex Balance Assessment Program for Concussion and Fall Risk Screening and Conditioning. The Biodex system brings together cognitive and functional objective assessment to determine a persons risk for falling. The Biodex system also has been utilized to provide an accurate assessment tool for concussion management. If you are a young athlete who has experienced concussion related symptoms or are an older adult who has the propensity to fall, contact us today for an evaluation or download the brochures found on this page to learn more!

The clinics can accommodate all age groups, and the clinicians are experienced with issues faced at any age.

Physical Therapy can assist with:

orthopedic and sports injuries
rehab following total joint replacements
fall prevention programming
pulmonary rehabilitation
balance and coordination impairments
complications from neurological conditions such as stroke, Parkinson’s, or developmental delay

TRC Physical Therapy accepts the following insurances:

**Insurances subject to change without notice

Brochures

Cain Sonney

PT, DPT

Click to see Bio

Cain Sonney is a Physical Therapist at our Diagnostic and Treatment Centers Jones & Gifford Avenue in Jamestown. Cain obtained his doctorate of physical therapy from Gannon University, where he also received his bachelor degree in sport and exercise science. Cain was drawn to explore a career as a physical therapist because of his experiences in the Armed Forces. While working on his doctorate, Sonney did one of his clinical rotations in The Resource Center’s physical therapy department on Jones & Gifford Avenue in Jamestown. While there, he interacted with a number of people with developmental disabilities who participate in the day habilitation program located in that building. His experience at TRC led him to seek a full-time position at the agency. Cain likes working one on one with his physical therapy patients and helping them reach their full potential.

Andrew Ward

PT, DPT

Click to see Bio

Andrew Ward is a Physical Therapist at our Diagnostic and Treatment Center on Jones & Gifford Avenue in Jamestown. Andrew earned a bachelor of science degree in Natural and Health Science from Daemen College before obtaining his doctorate in physical therapy from Daemen. He decided to pursue an occupation in physical therapy because of his career goal to assist in the rehabilitation of others. While a student, Andrew completed one of his clinical rotations in The Resource Center’s physical therapy department, which led to his current position at TRC.

Ryan Rice

PTA

Click to see Bio

Ryan Rice is a Physical Therapist Assistant at our Diagnostic and Treatment Centers Jones & Gifford Avenue in Jamestown. Ryan obtained a associates of science degree in Physical Therapist Assistant at Mercyhurst North East University. He decided to become a Physical Therapist Assistant because he had an older sister who needed and received physical therapy due to suffering a traumatic brain injury in a car accident an interest in physical health and conditioning. Ryan’s first position out of school was at The Resource Center due to his sister who received services at TRC. He enjoys the people he serves as well as the positive work environment.

Cain Sonney

PT, DPT

Click to see Bio

Occupational Therapy Services

Occupational therapy assists people in developing the “skills for the job of living” necessary for independent and satisfying lives. Services include customized treatment programs to improve one’s ability to perform daily activities; comprehensive home and work evaluations with adaptation recommendations; performance skills assessments and treatment; adaptive equipment recommendations and usage training; and guidance to family members and care givers.

Occupational Therapy can assist with:

work injuries, including repetitive stress injuries
limitations following stroke/heart attack
birth injuries, learning problems or developmental disabilities, spinal cord injuries, or amputations
ADHD and/or sensory needs
arthritis, multiple sclerosis, or other serious, chronic conditions

Brochures

TRC Occupational Therapy accepts the following insurances:

**Insurances subject to change without notice

Alex Krywoschyj

OTR/L

Click to see Bio

Alex Krywoschyj is an Occupational Therapist at our Diagnostic and Treatment Centers Jones & Gifford Avenue in Jamestown and Lake Shore Drive in Dunkirk. Alex obtained a bachelor of science degree in Occupation and Health and a master of science at Thomas Jefferson University. He decided to become an Occupational Therapist because he has always wanted to work with and help people. Alex chose to join The Resource Center because he was impressed with the TRC Statement of Beliefs and mission statement. Alex hopes he can make a positive impact in the daily lives of the people we support so they can be as independent, safe and happy as possible.

Megan Chappel

OTR/L

Click to see Bio

Megan Chappel is an Occupational Therapist at our Diagnostic and Treatment Center on Jones & Gifford Avenue in Jamestown. Megan obtained a bachelor of science degree in Psychology at the University of Wisconsin-La Crosse before earning her doctorate in Occupational Therapy from Huntington University. She decided to become an Occupational Therapist after working with people with dementia and developing a passion to help them maintain or increase their level of independence. Megan chose to join The Resource Center because when she was in college, she interned at an organization that supported people with disabilities.

Abby Courtney

COTA

Click to see Bio

Abby Courtney is a Certified Occupational Therapy Assistant-Licensed at our Diagnostic and Treatment Center on Jones & Gifford Avenue in Jamestown. Abby completed the Occupational Therapy Assistant Program at Jamestown Community College. She entered the field of Occupational Therapy because of the rewards it offers in being able “to see growth in individuals you are able to work with and being able to assist them in getting where they want to be in life.” Abby is no stranger to The Resource Center, because her mother, Heather, has worked here for more than 25 years.

Kelsey Eddy

COTA

Click to see Bio

Kelsey Eddy is a Certified Occupational Therapy Assistant-Licensed at our Diagnostic and Treatment Center on Jones & Gifford Avenue in Jamestown. Kelsey completed the Occupational Therapy Assistant Program at Jamestown Community College. She did her first fieldwork rotation at The Resource Center and enjoyed the experience. “I loved every moment I was there and knew that it was where I saw myself. When I heard of the job opening I was very excited to have the opportunity to join the TRC community,” she said. She chose occupational therapy as a vocation out of a desire to make a positive difference in people’s lives.

Meredith Sheesley

Adaptive Equipment Coordinator - IDD Services

COTA/L

Click to see Bio

Meredith Sheesley is a Certified Occupational Therapy Assistant-Licensed at our Diagnostic and Treatment Center on Jones & Gifford Avenue in Jamestown. Meredith completed the Occupational Therapy Assistant Program at Jamestown Community College. “I was excited to find a job that provided individuals with skills/equipment that would enhance their quality of life. At TRC, I am able to be ‘hands on’ and work with a talented therapy team consisting of PT, OT, and Speech therapists to provide our population with the care and treatment they deserve,” she said. Meredith is hopeful that she will continue to learn, educate, and be a resource for the staff and individuals served at TRC.

Alex Krywoschyj

OTR/L

Click to see Bio

Kelsey Eddy

COTA

Click to see Bio

Speech Therapy Services

Speech Therapy is used to treat voice disorders including pitch, stress, loudness and quality. Our speech pathologists will work with you to improve your ability to communicate clearly and effectively with those around you.

Speech Therapy can assist with:

delays in the development of speech/language
language changes due to stroke, brain injury and neurogenerative diseases including word finding, memory and reasoning skills
articulation disorders (mispronunciation of sounds/words)
stuttering

Brochure

TRC Speech Therapy accepts the following insurances:

**Insurances subject to change without notice

Shayna Caine

SLP

Click to see Bio

Shayna Caine is a Speech-Language Pathologist at our Diagnostic and Treatment Center on Jones & Gifford Avenue in Jamestown. She earned a bachelor of science degree in Speech and Hearing Sciences at Edinboro University before obtaining her master’s degree in Speech-Language Pathology from Kent State University. Shayna is a member of the American Speech and Hearing Association (ASHA) and has earned ASHA’s Certificate of Clinical Competence. She chose to become a Speech-Language Pathologist because communication is important in enabling people to express their feelings, convey information, connect to other people, and advocate for themselves.

Miranda Lancaster

SLP

Click to see Bio

Miranda Lancaster is a Speech-Language Pathologist at our Diagnostic and Treatment Center locations in Dunkirk and Jamestown. She obtained a bachelor of science degree in Communication Disorders and Sciences from SUNY Fredonia before earning her master’s of science in Speech-Language Pathology from Fredonia. Miranda said she decided to become a Speech-Language Pathologist because “it is incredibly rewarding to help individuals form stronger communication skills that allow them to express their wants, needs and ideas.” She joined The Resource Center because of its inclusivity and the shared desire among different programs to support people to lead more fulfilling lives.

Miranda Lancaster

SLP

Click to see Bio

With offices in Dunkirk and Jamestown, The Resource Center’s Podiatry Services stand ready to provide you with high-quality foot and ankle care. We are able to help people recover from recent injuries as well as effectively treat chronic, long-term conditions. We are able to bill most insurances, and we are one of the few practices in the area that accepts Medicaid. Don’t let foot and ankle issues limit your mobility! Call us today to schedule an appointment.

TRC Podiatry accepts the following insurances:

**Insurances subject to change without notice

Jamestown Location & Staff

Podiatry Provider:

Juanita Rufran, DPM

Trevor Baddaloo, DPM

The Resource Center Health-Related Services | 75 Jones & Gifford Avenue Jamestown, New York 14701 | (716) 661-1541

Dunkirk Location & Staff

Podiatry Providers:

Juanita Rufran, DPM

Trevor Baddaloo, DPM

The Resource Center Health-Related Services | 186 Lake Shore Drive West, Dunkirk, New York 14048 | (716) 366-6125

A School-Based Health Center is an expanded school health program provided by a joint effort between the school district and The Resource Center. A School-Based Health Center (SBHC) provides comprehensive health care services to students enrolled at the school. For children who already have a health care provider, the SBHC staff can work with that provider in caring for your child. For children without a primary health care provider, the SBHC staff may become the child’s primary source of health care.

The School Based Health Center at Jamestown High School also provides dental hygiene services. The SBHCD clinic doesn’t take the place of your family’s dentist, but instead works as an additional service to enhance the dental care of the student in a convenient location. Your family dentist will always be informed of any treatment or problems. If you don’t have a dentist or insurance, the SBHCD will work with you to determine what options are available. Nobody will be turned away because of an inability to pay and parents will always be contacted prior to any treatment.

When the school is not in session, PLEASE call your primary care provider. If you do not have a primary care provider, please call 716-661-1447.

Dental Hygientist services provided to students include:

Dental Cleanings
Digital X-Rays
Fluoride Treatments
Dental Sealants
Ability to email x-rays to family dentist.

The School Based Health Center at Jamestown High School also provides mental health services for students who are in need of these professional-based services. Today’s student population can face a lot of pressures and emotional stress not only from the demands of school but from peer pressure. It’s important to seek help and medical attention when needed. The School Based Health Center at Jamestown High School provides these important services on site.

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Health Services

Primary Care

Dental

Therapy Services

Podiatry

School Based Health Center

Call 716.661.1447 to become a new patient today or you may fill out a new patient packet online by click the button below:

To contact us online, please complete this form

Brochures

English Version

Spanish Version

Primary Care

TRC Primary Care Providers

Krista Petry, FNP-BC and Dr. Adnan Munir, M.D.

Dr. Adnan Munir, MD

Krista L. Petry, FNP-BC

TRC Community Health Center Primary Care Scope of Services

Patient Information

Insurances

TRC Community Health Center Primary Care accepts the following insurances:

Patient Portal

Dental Care

Complete Dental Care for the Whole Family!

TRC Dental accepts the following insurances:

Jamestown Location & Staff

Dr. Linda Bowman DDS

Dr. Jeffrey Borst, DDS

Dental Hygienists:

Dental Assistants:

Dunkirk Location & Staff

Dr. Jeffrey Borst, DDS

Dental Hygienists:

Dental Assistants:

Therapy Services

TRC Physical Therapy accepts the following insurances:

Brochures

Jamestown PT Staff

Clinicians:

Cain Sonney

PT, DPT

Jon Scroxton

PT, DPT

Andrew Ward

PT, DPT

Ryan Rice

PTA

Dunkirk PT Staff

Clinicians:

Cain Sonney

PT, DPT

Occupational Therapy Services

Brochures

TRC Occupational Therapy accepts the following insurances:

Jamestown OT Staff

Clinicians:

Alex Krywoschyj

OTR/L

Megan Chappel

OTR/L

Abby Courtney

COTA

Kelsey Eddy

COTA

Meredith Sheesley

Adaptive Equipment Coordinator - IDD Services

COTA/L

Dunkirk OT Staff

Clinicians:

Alex Krywoschyj

OTR/L

Kelsey Eddy

COTA

Speech Therapy Services

Brochure

TRC Speech Therapy accepts the following insurances: