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    Providing unmatched levels of care to the community...

    Disability

    From our beginnings as a gathering of parents who wanted to provide educational and training opportunities for persons with developmental and intellectual disabilities, The Resource Center has grown into a comprehensive agency providing services to thousands of persons with disabilities.
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    Health

    TRC Community Health Center offers a variety of health services consisting of primary medical care, dental care and other health-related services, all of which are available to the entire community. People from all walks of life count on the experienced medical staff at TRC Community Health Center.
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    Mental Health

    TRC Behavioral Health Services encompasses Counseling and Psychiatric services for all ages as well as Personalized Recovery Oriented Services (PROS). Our Services aim to promote your overall emotional well-being and provide you with improved functioning in your everyday life.
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    Manufacturing

    The Resource Center’s Manufacturing Division, Allied Industries, has been working with local and regional manufacturers for over 35 years. Allied provides reliable, supervised and enthusiastic employees to tackle production bottlenecks and add value through labor-intensive processes.
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    Employment

    The Resource Center offers a full range of supports and services, including pre-employment services, job placement, case management, job coaching, and job retention services. The goal is to assist individuals in knowing the sense of pride that comes from earning real wages for meaningful work.
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    Environmental

    TRC Environmental Services is committed to providing complete janitorial services to the community at affordable prices with quality and service in mind. We also provide full cleaning and disinfecting services with the Clorox® Total 360® System to battle COVID-19 outbreaks.
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    Join Our Team

    Make A Difference. Every Day.

    Updated March 2, 2023

    Mental Health Outpatient – RN
    Mental Health Outpatient – RN
    To provide for all aspects of psychiatric nursing care in the assigned behavioral health services program(s) including treatment, support, advocacy and linkage to consumers within Behavioral Health programming. To ensure
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    Behavioral Health Clinician Professional
    Behavioral Health Clinician Professional
    To provide treatment, support, advocacy, and linkage to individuals enrolled in the Personalized Recovery Oriented Services (PROS) Programs, Home and Community Based Services (HCBS), Community Oriented Recovery and Empowerment (CORE)
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    QA/QI Investigations & Incidents – RN Supervisor
    QA/QI Investigations & Incidents – RN Supervisor
    The primary function for the position is to coordinate and implement all aspects of TRC’s Incident Management program and provide medical oversight for investigations requiring a nursing/medical level of expertise. 
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    Behavioral Health Employment Specialist/Counselor
    Behavioral Health Employment Specialist/Counselor
    To provide support, advocacy, and linkage to individuals enrolled in the Personalized Recovery Oriented Services (PROS) Programs, Home and Community Based Services (HCBS), and Community Oriented Recovery and Empowerment (CORE),
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    Patient Access Representative- Behavioral Health
    Patient Access Representative- Behavioral Health
    Welcomes patients in a positive customer-focused manner. Perform a wide variety of activities designed to facilitate and maintain the smooth, efficient flow of operations within a variety of integrated care
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    Environmental Services Supervisor
    Environmental Services Supervisor
    Acts as a working lead person for a crew of clients performing on or off-site environmental services. Supervises, through environmental aide any assigned custodial crews or lawn care crews. Apply
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    Behavioral Health Paraprofessional
    Behavioral Health Paraprofessional
    To provide support, advocacy, and linkage to individuals enrolled in the Personalized Recovery Oriented Services (PROS) Programs, Home and Community Based Services (HCBS), and Community Oriented Recovery and Empowerment (CORE),
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    Assistant Residence Manager 2
    Assistant Residence Manager 2
    To assist the Residence Manager in the effective operation of the residence. In conjunction with and/or in the absence of the Residence Manager, provides supervision to direct care staff and
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    Records Management Supervisor
    Records Management Supervisor
    Serves as Records Management Administrator for the Laserfiche electronic document management system (EDMS).  Supports access and/or the migration of information stored on legacy record storage applications.  Schedules and monitors processes
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    Controller
    Controller
    To implement and manage established fiscal systems, policies and procedures involved in the financial activities of The Resource Center and affiliated HUD entities. To assist the Director of Fiscal Services
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    Agency Habilitation Specialist
    Agency Habilitation Specialist
    To partner with persons receiving supports by developing a comprehensive, integrated, and clear strategy for the TRC habilitation services that support them; ensuring cohesive implementation and focused progression towards each
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    Behavior Intervention Specialist 1
    Behavior Intervention Specialist 1
    Behavior Intervention Specialists are responsible to provide ongoing support to all staff through on-site mentoring, coaching, training and agency trainings at various times that promote the protection of consumers’ dignity,
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    IRA – Direct Support Professional
    IRA – Direct Support Professional
    To provide direct care and supervision in all activities of daily living, implement individual’s Habilitation Plan, complete required documentation regarding individual milestones and behavior management programs, participate as an active
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    Supported Employment OPWDD – Job Coach
    Supported Employment OPWDD – Job Coach
    To provide training and support to people with intellectual, developmental disabilities and other related disabilities in competitive employment. The job coach will provide necessary training, support and follow-up services to
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    HR – Assistant Director Tech/Specialized – Agency Admin
    HR – Assistant Director Tech/Specialized – Agency Admin
    In close collaboration with the assigned Executive Management Team (EMT) liaison, provides leadership and support to ensure assigned areas of responsibility are Mission Focused, maximize operating performance, adhere to sound
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    Assistant Director of Finance in Revenue & Reimbursement
    Assistant Director of Finance in Revenue & Reimbursement
    In close collaboration with the assigned Executive Management Team (EMT) liaison, provides leadership and support to ensure assigned areas of responsibility are Mission Focused, maximize operating performance, adhere to sound
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    LPN (ICF) – 2nd Shift
    LPN (ICF) – 2nd Shift
    To provide directly and/or to ensure through observation and monitoring, that the health care services necessary to meet the needs of the individuals in an assigned residence are provided in
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    Physical Therapist
    Physical Therapist
    Will assess and evaluate individuals’ needs and develop and/or implement service plans to meet those needs.  Treatment may consist of hydrotherapy, therapeutic exercise, range of motion, various exercise equipment, and
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    Maintenance Specialist
    Maintenance Specialist
    Able to effectively perform work in the following trades: electricity, carpentry, plumbing, and general maintenance with a high degree of proficiency. Apply Here!
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    Residential – Director Of Program Operations
    Residential – Director Of Program Operations
    In close collaboration with the assigned Executive Support Team (EST) liaison, provides leadership and support to ensure assigned areas of responsibility are Mission Focused, maximize operating performance, adhere to sound
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    TRC’s Community Impact

    1200

    Total Employees

    5286

    Persons Served

    45

    Million in Payroll

    43

    Largest Employer in WNYS

    TRC Events

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    Support Our Work

    Make a Difference in People's Lives.  Every Day.

    Primary Care Staff is Helpful

    “The Resource Center’s Primary Care Staff have been helpful and responsive to my health concerns. I am able to see my provider the same day I contact the office with… Read more “Primary Care Staff is Helpful”

    Diane S., Patient - TRC Community Health Center

    Extremely Grateful for TRC

    “We are extremely grateful for The Resource Center or any group that donates or volunteers, because we serve a lot of people in need in the community.”

    Patricia Sharp, Office Manager - Community Helping Hands

    We Love The Resource Center!

    At ACCSES, we are honored to work with The Resource Center.  The first time we visited Jamestown, we were immediately struck by how integral and important TRC is to the… Read more “We Love The Resource Center!”

    Kate McSweeny, President & CEO

    The Resource Center Gave Me Hope!

    There came a point in my life when I knew I had to change for the better. The staff treats you as a whole person here. The PROS Center for… Read more “The Resource Center Gave Me Hope!”

    Jessica M.

    Latest News

    Developmental Disabilities Awareness Month: Spreading the word about inclusion

    The Resource Center’s Make A Mark self-advocacy group is a collection of active people who share their thoughts and opinions ...
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    CEO Denise Jones again listed among region’s most influential leaders

    Denise Jones has again been recognized as one of the most powerful business leaders in Western New York. Denise, TRC’s ...
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    Family Town Hall takes place March 8

    The Resource Center’s next Family Town Hall meeting will take place Wednesday, March 8, starting at 5:00 p.m. All family ...
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    Contact The Resource Center

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    200 Dunham Avenue, Jamestown, NY, 14701

    716-483-2344