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  • Disability Services

    Site Based Services

    Non-Site Based Services

    Call 716.483.2344 for more information today!

    or complete this form

    Site-Based Services

    The Resource Center offers a variety of site-based services including day services, traumatic brain injury program, and various living options that are person centered. The Resource Center prides itself on offering a services that can be tailored to each individual situation.

    Day Services

    Mission Statement for The Resource Center’s Day Services

    The mission of The Resource Center’s Day Services is to support people with developmental disabilities in living a happy and healthy life by providing opportunities to learn and maintain skills; to participate and develop relationships in the community; and to identify and attain their valued outcomes.

    Services Provided

    The Day Services Department of The Resource Center is comprised of Day Habilitation Programs at five locations in Chautauqua County. Day Habilitation is a compilation of supports and services, outlined in a Day Habilitation Plan, to help individuals develop and attain life goals that they have identified as meaningful and desirable to them. Staff support is provided to assist individuals with daily life activities, skill development, and in achieving satisfying and rewarding connections and relationships within their communities.

    Admission Criteria/Eligibility Requirements

    An individual can be admitted to the Day Habilitation program if he/she is age eighteen or over and has a developmental disability with a diagnosis of intellectual/developmental disability, autism, cerebral palsy, epilepsy, or neurological impairment, and possesses a deficit in adaptive behavior. Each individual must also have the capacity to participate in planned activities at a site other than his/her residence. Only individuals whose functional, developmental, and nursing needs can be met by the program will be admitted. Individuals must be enrolled or eligible for enrollment in the Home and Community Based Services Waiver program. Preference will be given to residents of Chautauqua County.




    To obtain further information and/or apply for admission to the Day Programs, please use the following contact information or the form at the bottom of the page: The Resource Center - 200 Dunham Avenue Jamestown, NY 14701 (716) 483-2344 |  1-800-205-6544


    Program Hours

    Programs are open Monday thru Friday

    To leave a message after hours , call (716) 661-1588 or 1-800-205-6544

    Discovery Day Habilitation
    Alternatives Day Habilitation
    Michael J. Raymond Center 75 Jones and Gifford Avenue Jamestown, NY 14701 (716) 661-4800
    Edgewater Day Habilitation

    712 West Eighth Street Jamestown, NY 14701 (716) 661-1016

    Senior Adult Day Habilitation

    87 Harris Avenue Jamestown, NY 14701 (716) 661-4720

    Travelers Day Habilitation
    Dunkirk Day Habilitation
    186 Lake Shore Drive West Dunkirk, NY 14048 (716) 366-8008

    Traumatic Brain Injury Structured Day Program

    Services Provided

    Structured Day Program Services are individually designed services, provided in  an outpatient setting to improve or maintain a person’s skills and abilities to live as  independently as possible in the community.

    Services Include

    • Computer-based Cognitive Rehabilitation
    • Creative Arts
    • Life Skills
    • Social Interaction
    • OT, PT, and Speech Services Available
      (weekly meetings with clinicians and staff to
      integrate therapy into daily routine)

    Admission Criteria / Eligibility Requirements

    An individual can be admitted to The  Resource Center’s TBI Structured Day  Program if he/she has a diagnosed Traumatic  Brain Injury. He/she must also have the  capacity to participate in computer-based cognitive rehabilitation therapy. Only individuals whose functional,  behavioral, and support needs can be met by  the program will be admitted. Both part-time and full-time schedules are available. The program service is approved as part of  the New York State Department of Health Traumatic Brain Injury Waiver, unless covered by private insurance or private pay.

    Mission Statement for the Resource Center’s Traumatic Brain Injury Structured Day Program

    The mission of The Resource Center’s Traumatic Brain Injury Structured Day Program is to support individuals in attaining greater independence and enjoying quality of life through participation in computer-based cognitive rehabilitation, creative arts, social interaction and life skill

    Program Hours

    Programs are open Monday through Friday – 8:00 am – 3:00 pm
    Both full-time and part-time schedules are available!


    Traumatic Brain Injury Structured Day Program


    To obtain further information and/or apply for admission to the TBI Structured Day Program, please contact:

    The Resource Center TBI Structured Day Program
    186 Lake Shore Drive West
    Dunkirk, NY 14048

    Michelle Pattison, Day Program Supervisor
    Jessica Tenamore, Case Manager
    (716) 366-8008

    Living Options

    Helping people with disabilities by providing living options

    The Resource Center offers a variety of living options for individuals with developmental disabilities, ranging from round-the-clock care for those with specialized needs, to providing the supports needed by individuals to remain living on their own in the community.

    TRC operates more than two dozen residences throughout Chautauqua County. Our Residential Services offer an array of community homes that meet the individual needs.


    Community-Based Homes

    Community-Based Homes include Intermediate Care Facilities (ICF) and Individualized Residential Alternatives (IRA) which are certified settings located throughout the community. Each home is individualized upon the needs of the individuals that reside in the home. In these homes, the individuals:

    • Assist in the development of their schedules and activities including day or work schedules
    • Have visitors of their choice
    • Help in the preparation of meals, including choice of the meals and shopping for the meals
    • Have a setting that optimizes autonomy and independence in making life choices on daily activities, physical environment and with whom to interact
    • Have involvement in the community through activities and volunteering
    • Have the support they need to be able to make informed choices.

    Supports within the certified homes include behavioral, nursing, dietary, occupational therapy, physical therapy and speech depending on the need of the individual.

    For more information about TRC’s Community-Based Homes, please phone (716) 483-2344.

    Home Sharing

    Home Sharing is a certified setting in the community in which an individual lives with a provider, whether it is an individual or a family. Providers are supported to care for individuals with developmental disabilities in their homes. Individuals are carefully matched to a living situation that is a good fit with their interests and needs. As a result, people live integrated, regular lives with the support they need to remain healthy, happy and active.

    We also offer non-certified settings with individuals living in the community where they can choose their Circle of Support and staff that will assist them with their needs. Each plan is tailored to the individual and their needs.


    For more information about Home Sharing, please contact Leslie Fickling at (716) 485-7231.

    Non-Site-Based Services

    The Resource Center offers a variety of non-site-based services including community habilitation, self-directed services, self-advocacy, and respite. The Resource Center prides itself on offering a wide variety of site-based services that can be tailored to each individual situation. Please click on the links below for more information:

    Community Habilitation

    The Resource Center offers Community Habilitation service to people with intellectual and developmental disabilities who live independently in the community.  The service is designed to promote and enhance independent living skills.

    The Resource Center staff can assist with home care items such as:  menu planning, grocery shopping, personal finances, daily living skills, home maintenance, community exploration, and volunteering.  The goal of the service is to assist people with intellectual and developmental disabilities to become integrated into their community.

    To be eligible for The Resource Center Community Habilitation service, an individual must be developmentally disabled, as determined by the New York State Office of People With Developmental Disabilities (OPWDD).

    All staff are trained to follow OPWDD (Office for Persons with Developmental Disabilities) guidelines for community habilitation.  All of staff are well trained, compassionate people. They provide support and assistance to enable individuals to attain their personal goals and desires within the plan.

    Community Habilitation services vary depending on the needs of the individual to maintain maximum independence.

    For more information, please contact your Medicaid Service Coordinator or Kevin Anderson at (716) 661-1438.

    Self Directed Services

    Self-Directed Services is an OPWDD initiative that provides a person and his or her family the opportunity to make decisions about what supports and services they need to enjoy meaningful relationships, experience personal health and growth, and live in the home and community they choose.  It also gives the person and family the opportunity to choose their own service providers and a flexible budget to purchase needed supports and services in their community.

    Self-Directed Services (SDS) is a way for people to:

    • Self-direct their supports and services
    • Choose the mix of supports and services that work best for them
    • Choose how and when these supports and services are provided
    • Choose the staff and/or organizations who provide them.

    People may also choose levels of control they desire with regard to Employer Authority and/or Budget Authority.

    Employer Authority is making decisions about who works for them, recruiting, how the self-hired staff will support them and how often.  The person also provides supervision to the support staff they hire.  Budget Authority is the person making choices about the services and support they need based on their funding, deciding what services will be paid and who is paid to provide them, how much to pay self-hired staff and managing their OPWDD budget in a responsible manner.

    With Self Direction, people may choose not to manage their budget, depending on the type of self directed services they opt for.

    For more information about Self-Directed Services, please phone (716) 483-2344.

    Self Advocacy

    Developmental Disabilities Awareness Day in Niagara Falls, USA every year.  Not only does this give people a sense of accomplishment, but injects a social element as well so people have an opportunity to interact with their peers.

    Additionally, The Resource Center also provides training through SANYS University and promotes other educational opportunities.

    For more information about our programs, please contact Beth Ray at (716) 366-4439 for Northern Chautauqua County and Leslie Fickling at (716) 485-7231 for Southern Chautauqua County.

    The Resource Center offers Self-Advocacy groups for both Northern and Southern Chautauqua County.  Advocacy programs and initiatives are designed for people with developmental disabilities to share and voice their concerns regarding social issues that affect their lives.  Self-Advocacy groups meet on a monthly quarterly, or as needed basis.

    Self-advocates discuss various topics of interest that help move them towards advocating for increased inclusion in their community.  Self-advocates also discuss social issues that are important to a person’s rights.

    All of The Resource Center’s Self-Advocacy groups work closely with SANYS (Self-Advocacy Association of New York State, Inc.). SANYS is a not-for profit, grassroots organization run by and for people with developmental disabilities. SANYS’s goal is to help create a person-centered and person-directed system of supports. To further this goal, the SANYS executive board supports self-advocates and self-advocacy groups regionally and statewide, like The Resource Center. SANYS encourages people to speak for themselves individually and collectively.


    The Resource Center is proud to offer two types of respite care options for the community, Saturday Morning and Site-Based.  The Resource Center’s Respite programs are designed to give primary caregivers of people with intellectual and developmental disabilities, a time to refresh from providing around the clock care for their loved one.  Let The Resource Center take care of your loved one while you refresh and recharge!

    The Resource Center’s Saturday Morning Program is designed to provide youths between the ages of 8 and 18, a unique opportunity to interact with their peers and participate in fun activities in the community.  The Saturday Morning Program is available every Saturday between 10am and 2pm.

    The Resource Center’s Site-Based Program is available Monday thru Friday, from 4pm-8pm.  Site-Based Respite is also designed for youths between the ages of 8 and 18.  Activities involve arts and crafts, opportunities to interact with peers, and even a daily snack.

    Both of our programs are offered in Northern and Southern Chautauqua County.  For more information about Respite, please contact your Medicaid Service Coordinator or Kevin Anderson at (716) 485-4602.

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    200 Dunham Avenue, Jamestown, NY, 14701