Fulfillment awaits you as a Supportive Life Coach while you;

1. Support people with intellectual and developmental disabilities to greater independence

2. Enhance the lives of the people supported by using your creativity and interests

3. Impact people’s lives through meaningful relationships and activities

4. Celebrate successes and overcoming life’s challenges

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To provide direct care and supervision in all activities of daily living, implement individual’s Habilitation Plan, complete required documentation regarding individual milestones and behavior management programs, participate as an active member of a team with other program/department staff to provide the identified supports to participants, and enhance the skills and/or create the opportunity for consumers to achieve maximum independence, inclusion, individualization, and productivity. The Direct Support Professional Aide must demonstrate knowledge and understanding of all SCIP protocols and procedures, utilizing positive behavioral support and lesser restrictive means of addressing maladaptive behavior before advancing to restrictive SCIP maneuvers. The Direct Support Professional Careerist must possess the unrestricted ability to routinely implement and perform all approved SCIP-R techniques, as needed or assigned.

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Ability to effectively perform work in the following trades: electrical, HVAC, boiler, carpentry, plumbing, fire alarm systems and general maintenance with a high degree of proficiency.

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To ensure the consistent provision of high quality nursing services within the Residential Services Department; To coordinate the provision of healthcare between the various residences, Day Services, and medical providers; To provide on-going assessment of health-related needs and ensures timely and appropriate intervention; To provide clinical supervision, guidance, and support to RNs and RN Supervisors; To ensure competency of nursing staff to perform designated nursing tasks and deliver health maintenance care in accordance with physician orders and plans of nursing service; To ensure the education of nursing staff is consistent with changes in healthcare and clinical practices; To promote a life of hope, dignity, and purposeful living for all.

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To serve as an active member of the Interdisciplinary Team; To promote and enhance person-centered outcomes; To serve as medical coordinator/advisor/liaison on behalf of consumers medical needs/interests in conjunction with family member wishes and community provider recommendations; To ensure consistent compliance with established treatment plans; To serve as a mentor to LPNs and recent graduates; To promote a life of hope, dignity, and purposeful living for all.

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To provide consistent and coordinated psychological/behavioral services as needed in the areas of psychological assessment, evaluation, consultation therapy, program development, and staff training to all residential facilities.

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To partner with persons receiving supports by developing  a comprehensive, integrated, and clear strategy for the TRC habilitation services that support them; ensuring cohesive implementation and focused progression towards each person living a full and satisfying life commensurate with their lifestyle and realizing their life goals and citizenship with urgency, intention, and determination.  To co-coordinate care for each person’s individualized plan with Care Coordination.

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To keep The Resource Center’s fleet of vehicles in safe operating condition by performing scheduled and unscheduled maintenance in accordance with good safety practices.

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CUSTOMER SERVICE/ SCREENING/ NAVIGATION:

1. Provide empathetic and culturally competent screening for social determinates of health to community members telephonically, virtually and/or in-person.
2. Greets and assists individuals, visitors and co-workers across a variety of disciplines and service environments in a prompt, courteous and helpful manner.
3. Process screens and referral intake daily including calls with potential program participants, documentation, and insurance/ eligibility verification.
4. Answers telephone, screens calls, takes messages and provides information on behalf of individuals receiving services within various environments.
5. Optimizes satisfaction, and screening/navigation services when scheduling appointments in person and/or by telephone. Conduct In-Home Assessments or telephonic assessments with community members.
6. Ensures patients comfort by promptly addressing any questions and/or concerns.
7. Protects individual’s rights by maintaining confidentiality of personal and financial information, and complies with State, Federal and Practice guidelines.
8. Investigates and resolves issues with accounts in a timely manner.
9. Aids individuals in distress by promptly and effectively responding to emergencies, by linking to, collaborating with, and/or referring for services.

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To provide, monitor and supervise functional, continuous active treatment for assigned individuals within the Intermediate Care Facilities in both the day and residential settings. Serves as the primary advocate for assigned individuals; acts as the facilitator of the Interdisciplinary Team to integrate, coordinate, implement, monitor and adjust, as needed, each individual’s plan; to ensure that program plans are implemented consistently in both settings and enable individuals to reach their maximum level of independence; by regulation, to be responsible for all aspects of programming, general welfare, quality of life and well-being for individuals on assigned caseload.

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