The primary function for the position is to coordinate and implement all aspects of TRC’s Incident Management program. This will include conducting thorough and comprehensive investigations within the agency that may impact the overall health and welfare of the agency’s vulnerable individuals or impact the agency’s level of risk. The position will also be responsible for maintaining knowledge of incident management and/or protective oversight regulations with the primary agency divisions to include OPWDD, OMH and DOH.
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To assist the Residence Manager in the effective operation of the residence. In conjunction with and/or in the absence of the Residence Manager, provides supervision to direct care staff and ensures the implementation of individualized programming for each individual who resides at the residence.
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In conjunction with or under the direction of the Assistant Director/HR or Director of Learning & Development, is responsible for providing Human Resources oversight within The Resource Center (TRC) and Allied Industries, including the development of Agency Human Resources policy and procedure, enforcement of federal, state, and local regulations and recruitment efforts.
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To provide treatment, support, advocacy, and linkage to individuals enrolled in the Personalized Recovery Oriented Services (PROS) Programs, Home and Community Based Services (HCBS), Community Oriented Recovery and Empowerment (CORE) in an effort to empower individuals to become more involved in their personalized recovery goals. The Behavioral Health Clinician- Professional will also provide education and advocacy to individuals and family members as directed by individualized treatment. This position is a supportive member of the interdisciplinary team.
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Responsible for the day-to-day operation and management of the residences in designated ICF (established by CEO) locations or IRA locations with ten (10 beds or more. Provides supervision and assistance to residence staff and ensures implementation of individualized programming for each individual who resides at the residence. Assists the Residence Coordinator in the development, monitoring and updates of residential habilitation plans. Provides direct input in the assessment, as well as, the design and implementation of individual behavior management programs.
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To directly supervise and direct garage and detailing team in efficient, timely, and safe repair and maintenance and cleanliness of agency vehicles. Cross functional leader with the transportation supervisor in knowing regulations pertaining to New York State Department of Transportation (NYSDOT), Department of Motor Vehicles (DMV), 19 A, and any internal software systems to assist in compliance in these programs.
As needed to assist the Transportation Leadership Team in the effective operation of TRC Central Transportation Services. In conjunction with and/or in the absence of the Transportation Supervisor and/or Manager, assists in supervision to transportation staff (drivers & bus aids) and ensures the implementation of friendly, personable and timely transport services.
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Sewing a variety of straps and pouches in different colors and lengths.
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Behavior Intervention Specialists are responsible to provide ongoing support to all staff through on-site mentoring, coaching, training and agency trainings at various times that promote the protection of consumers’ dignity, safety, health, welfare and civil rights. This oversight ensures that all staff are competent to implement proactive behavioral approaches, effective teaching strategies, programmatic goals and objectives, safeguards, behavior plans, restrictive/intrusive interventions when there is a clear risk to the health and safety of the person or others. May develop and/or provide supervision for behavioral support plans or services that do not include intrusive/restrictive interventions. Behavior support plans or services which include intrusive/restrictive measures must be developed by a Behavior Intervention Specialist I (BIS I) under the supervision of a licensed psychologist or licensed clinical social worker (LCSW).
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Provides desired level of cleanliness by performing general cleaning, and floor care job tasks in a variety of work environments. All Cleaners are responsible to complete their job duties on a daily basis. Communicates with Supervisor and Environmental Coordinator about job assignments and tasks as required.
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To be responsible for patient prescriptions for the pharmacy and/or orthocare, including billing procedures and monetary transactions. To handle patient contact via telephone and in person. To provide general organization of the pharmacy/orthocare department in a professional and confidential manner.


















200 Dunham Avenue, Jamestown, NY, 14701