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    ‼️‼️An important message from your providers at TRC COMMUNITY HEALTH CENTER about Coronavirus/COVID-19:‼️‼️

    Dear Patients, Staff and Family:

    TRC Community Health Center is following advisement of the New York State Department of Health and the Centers for Disease Control.

    We are taking all necessary precautions to protect our patients, staff and the community at large. We will continue to monitor the developments regarding the virus via our government and healthcare officials and will update you as we are updated.

    In the interim, we are open and available to all of our patients. Please adhere to the recommendations that if you have traveled outside the U.S., and are exhibiting the symptoms listed below, please reschedule your appointment(s). Thank you for choosing us as your healthcare provider.

    👉 What is a novel coronavirus?

    A novel coronavirus is a new coronavirus that has not been previously identified. The virus causing coronavirus disease 2019 (COVID-19) is not the same as the coronavirus that commonly circulates among humans and causes mild illness like the common cold.

    👉 What is COVID-19?

    Coronavirus (COVID-19) is a respiratory illness that can spread from person to person that was first identified in Wuhan, China.

    👉 How does COVID-19 spread?

    COVID-19 spreads from person to person. The virus is thought to spread between people who are in close contact with one another (within 6 feet) through respiratory droplets produced when an infected person coughs or sneezes. It may also be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose or eyes; however, this is not the main way the virus is thought to spread.

    👉 Who is most at risk for catching COVID-19?

    Much like the flu, individuals with compromised immune systems are at a higher risk for catching COVID-19, including the elderly and those with serious medical conditions. If you are generally in good health, the risk for contracting COVID-19 is low.

    👉 What are the symptoms of COVID-19?

    Patients with COVID-19 have mild to severe respiratory illness symptoms including:
    • Fever
    • Cough
    • Shortness of breath

    👉 How can you prevent catching COVID-19?

    • Wash hands often with soap and water for 20 seconds or more
    • If soap and water is not available, use hand sanitizer with at least 60% alcohol
    • Avoid touching your eyes, nose or mouth
    • Stay home if you are sick
    • Avoid contact with people who are sick
    • Cover your mouth and nose with a tissue when coughing or sneezing, and then discard the tissue
    • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe

    👉 Should I wear a facemask?

    The CDC does not recommend that people who are well use a facemask to protect themselves from respiratory diseases, including COVID-19.

    👉 What should I do if I have been exposed to COVID-19?

    People who think they may have been exposed to COVID-19 should contact their health provider immediately. Do not go to the hospital or your medical provider’s office unless advised by your primary healthcare provider to do so. However, if you’re experiencing a healthcare emergency, call 911.

    👉 What if I don’t have a primary healthcare provider?

    If you don’t have a primary healthcare provider, call TRC Community Health Center at 661-1447 or 483-2344 to talk with someone about scheduling an appointment.

    👉 How long is the incubation period?

    Symptoms of COVID-19 can appear 2-14 days after exposure.

    👉 What should I do if I am exhibiting symptoms of COVID-19?

    If you feel sick with a fever, cough or difficulty breathing and have been in close contact with a person known to have COVID-19, or if you live in or have recently traveled or visited an international airport, you should call your primary healthcare provider. Your primary healthcare provider will work with the public health department and CDC to determine if you need to be tested for COVID-19.

    👉 Where can I get tested for COVID-19?

    If you believe you may have come in contact with someone with COVID-19 or are exhibiting mild symptoms and want to be tested for the virus, please speak with your primary healthcare provider. Your doctor will determine your need for testing and your treatment options depending on the severity of the situation.

    👉 Can I come to TRC Community Health Center for testing?

    TRC Community Health Center DOES NOT have the ability to test for COVID-19. Call your primary healthcare provider first to assess the situation, unless you are having a true medical emergency, and they will consult with the local health department and provide you with a plan.

    👉 What if I test positive for COVID-19?

    If you test positive for COVID-19, you should stay home and avoid contact with others to avoid further spread of the virus. You will receive advisement from local health authorities on any other recommendations.

    👉 How is COVID-19 treated?

    There is no specific antiviral treatment recommended for COVID-19. People with COVID-19 should receive supportive care to help relieve symptoms. For severe cases, treatment should include care to support vital organ functions.

    👉 Is there a vaccine for COVID-19?

    Currently there are no vaccines available to prevent COVID-19 infections.

    👉 What are the dangers of contracting COVID-19?

    Approximately 80% of those infected with COVID-19 will only experience mild symptoms and not require hospitalization. In extreme cases, individuals have experienced pneumonia, multi-organ failure and death.

    👉 What is TRC Community Health Center doing to ensure the health and safety of the communities it serves?

    TRC Community Health Center is following advisement of the New York State Department of Health and the Centers for Disease Control. We are taking all necessary precautions to protect our patients, staff and the community at large.

    👉 For additional information and updates on COVID-19 please refer to:

    • New York State Department Health https://www.health.ny.gov/diseases/communicable/coronavirus/
    • or via hotline: 1-888-364-3065
    • The Centers for Disease Control and Prevention


    The Resource Center offers a variety of primary medical care, dental care and health-related services, all of which are available to the entire community at the TRC Community Health Center. The Primary Care Clinic, located in Jamestown, features board-certified physicians with expertise in treating people with complex health issues. Dental Clinics, located in Dunkirk and Jamestown, provide quality dental care, particularly those unable to access dental services elsewhere. The agency’s Diagnostic & Treatment Clinics, located in Jamestown and Dunkirk, offer occupational therapy, physical therapy, podiatry, and speech/language therapy.

    The Resource Center has also served our community by providing quality mental health clinical treatment options for over twenty years. We use the most effective evidence based approaches and are dedicated to finding you the help you need. Our qualified and knowledgeable staff are here for you and all of your needs. All of our programs offer a comprehensive menu of services including psychiatric evaluations, medication management and clinical counseling. Generally, a mental health clinic involves treatment of a fairly short duration. Many people show significant improvement after only a few sessions.

    Watch the video below to learn more about the TRC Community Health Center:


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    What people say

    “We are extremely grateful for The Resource Center or any group that donates or volunteers, because we serve a lot of people in need in the community.”

    Patricia Sharp, Community Helping Hands Office Manager

    “Southern Tier Brewing Company is happy to bring jobs back to the local economy. Our relationship is important with The Resource Center because it gives us an opportunity to provide meaningful work to people with disabilities. Additionally, they are providing a wonderful service for us.”

    Jim Maione, Director of Distribution, Southern Tier Brewing Company

    “The Resource Center’s Primary Care Staff have been helpful and responsive to my health concerns. I am able to see my provider the same day I contact the office with a need.”

    Amanda S. – Patient

    “I’ve used the clients at The Resource Center in the past and their quality is excellent and their work ethic is very good. The clients knew what the expected quality level was and where it needed to be.”

    Mike Richner, Manufacturing Manager, Dahlstrom Roll Form