Below is a list of key contacts and staff members able to assist you with any related query you may have. Feel free to send them an email, by clicking on the relevant person’s name. The staff at The Resource Center is constantly busy helping people in the community, so if they don’t respond immediately, it just means they are busy. They will respond as soon as possible.

Executive Support Team

Denise Jones, President & Chief Executive Officer
Joanne Bevan, Assistant Executive Director for Intellectual and Developmental Disability Operations
Heather C. Brown, Assistant Executive Director for Program Operations
Kelly Dimitri, Chief Financial Officer
Mark Morton, Assistant Executive Director for Employee Relations
Virginia Vath, Assistant Executive Director for Quality Assurance & Quality Improvement and Compliance

Executive Management Team

Michele Albaugh, Director of Learning and Development
Todd Frangione, Director of Business Operations
Jennifer Gesing, Director of Behavioral Health and Care Coordination
Mary Jo Hamilton, Director of Intellectual and Developmental Disability Services
Terri Johnson, Director of Rehabilitation, Employment and Community Services
Randall Lewis, Esq, Corporate Counsel
Stephen Lindquist, Director of Information Services
Selina Phillips, Executive Administrative Assistant
Marcia Restivo, Director of Health, Dental and Health-Related Services
Stephen Riczker, Director of Provider Relations
Steve Waterson, Director of Community Relations, Marketing and Development

Other Key Contacts

Central Intake
Tess Kerzner, Coordinator

Corporate Compliance
Virginia Vath, Assistant Executive Director for Quality Assurance & Quality Improvement and Compliance

Day Habilitation Program – Dunkirk
Becky Mirek, Supervisor

Home Sharing and Respite
Leslie Fickling, Coordinator

Human Resources
Tyler Case, Administrator
Leslie West, Administrator
Lisa Melquist, Recruitment Coordinator

Senior Adult Day Habilitation
Debbie Rapp, Administrator

Service Coordination
Todd Becker, Service Coordination Program Manager

Special Events
Victoria Trass Bardo, Manager

Guardianship
Tess Kerzner, Coordinator

Risk Management
Leslie West, Administrator

Records Information Management
Diana Meckley, Coordinator

Care Coordination
Thad Lund, Social Services Clinical Specialist

PROS (Personalized Recovery Oriented Services)
Cynthia Neu, Program Manager

Transportation
Karen Moynihan, Manager

Information Systems
Stephen Lindquist, Director of Information Services
Can Tenamore, Assistant Director of Information Services

Marketing Communications, Development & Internet/Ecommerce
Steve Waterson, Director of Community Relations, Marketing and Development
Chris Anderson, Marketing, Development & Internet/E-commerce Project Manager