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716-483-2344

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Key Contacts and Staff2018-09-10T14:54:34+00:00

Below is a list of key contacts and staff members able to assist you with any related query you may have. Feel free to send them an email, by clicking on the relevant person’s name. The staff at The Resource Center is constantly busy helping people in the community, so if they don’t respond immediately, it just means they are busy. They will respond as soon as possible.

Executive Support Team

Denise Jones, President & Chief Executive Officer
Joanne Bevan, Assistant Executive Director for Intellectual and Developmental Disability Operations
Heather C. Brown, Assistant Executive Director for Program Operations
Kelly Dimitri, Chief Financial Officer
Mark Morton, Assistant Executive Director for Employee Relations
Virginia Vath, Assistant Executive Director for Quality Assurance & Quality Improvement and Compliance

Executive Management Team

Michele Albaugh, Director of Learning and Development
Todd Frangione, Director of Business Operations
Jennifer Gesing, Director of Behavioral Health and Care Coordination and Dental Services
Mary Jo Hamilton, Director of Intellectual and Developmental Disability Services
Terri Johnson, Director of Rehabilitation, Employment and Community Services
Randall Lewis, Esq, Corporate Counsel
Stephen Lindquist, Director of Information Services
Selina Phillips, Executive Administrative Assistant
Steve Waterson, Director of Community Relations, Marketing and Development

Other Key Contacts

Family Support / Guardianship
Marcia Restivo, Family Support and Engagement Specialist

Corporate Compliance
Virginia Vath, Assistant Executive Director for Quality Assurance & Quality Improvement and Compliance

Day Habilitation Program – Dunkirk
Becky Mirek, Supervisor

Home Sharing and Respite
Leslie Fickling, Coordinator

Human Resources
Tyler Case, Administrator
Leslie West, Administrator
Lisa Melquist, Recruitment Coordinator

Senior Adult Day Habilitation
Debbie Rapp, Administrator

Special Events
Victoria Trass Bardo, Manager

Risk Management
Leslie West, Administrator

Primary Care Services
Stephen Riczker, Practice Manager, South County

Records Information Management
Diana Meckley, Coordinator

Care Coordination
Thad Lund, Social Services Clinical Specialist

PROS (Personalized Recovery Oriented Services)
Cynthia Neu, Program Manager

Transportation
Karen Moynihan, Manager

Information Systems
Stephen Lindquist, Director of Information Services
Can Tenamore, Assistant Director of Information Services

Marketing Communications, Development & Internet/Ecommerce
Steve Waterson, Director of Community Relations, Marketing and Development
Chris Anderson, Marketing, Development & Internet/E-commerce Project Manager

What people say

"We are extremely grateful for The Resource Center or any group that donates or volunteers, because we serve a lot of people in need in the community."

Patricia Sharp, Community Helping Hands Office Manager

"Southern Tier Brewing Company is happy to bring jobs back to the local economy. Our relationship is important with The Resource Center because it gives us an opportunity to provide meaningful work to people with disabilities. Additionally, they are providing a wonderful service for us."

Jim Maione, Director of Distribution, Southern Tier Brewing Company

"The Resource Center's Primary Care Staff have been helpful and responsive to my health concerns. I am able to see my provider the same day I contact the office with a need."

Amanda S. – Patient

"I’ve used the clients at The Resource Center in the past and their quality is excellent and their work ethic is very good. The clients knew what the expected quality level was and where it needed to be."

Mike Richner, Manufacturing Manager, Dahlstrom Roll Form