Below is a list of key contacts and staff members able to assist you with any related query you may have. If you would like to contact anyone on this page, please visit this link and include their name in the question/comment field. We will ensure they receive the message and they will respond as soon as possible.
Executive Support Team
Denise Jones, President & Chief Executive Officer
Joanne Bevan, Assistant Executive Director for Intellectual and Developmental Disability Operations
Heather C. Brown, Assistant Executive Director for Program Operations
Kelly Dimitri, Chief Financial Officer
Virginia Vath, Assistant Executive Director for Quality Assurance & Quality Improvement and Compliance
Executive Management Team
Michele Albaugh, Director of Talent Management and Staff Learning & Development
Jason Basile, Director of Facilities Management
Todd Frangione, Director of Business Operations
Paul Giannini, Director of Information Services
Mary Jo Hamilton, Director of Intellectual and Developmental Disability Services
Rhonda Howard, Director of Human Resources and Personnel
Terri Johnson, Director of Rehabilitation, Employment and Community Services
Randall Lewis, Esq., Corporate Counsel
Kristen MacKenzie, Director of Intellectual and Developmental Disability Services
Nicole Mucheck, Director of Behavioral Health and Care Coordination
Selina Phillips, Executive Administrative Assistant
Betsy Thayer, Director of Fiscal Services
Steve Waterson, Director of Community Relations, Marketing and Development
Other Key Contacts
Family Support / Guardianship
Marcia Restivo, Family Support and Engagement Specialist
Corporate Compliance
Elisa Galuppo, QA/QI Compliance Officer
Day Habilitation Program – Dunkirk
Becky Mirek, Supervisor
Home Sharing and Respite
Leslie Fickling, Coordinator
Human Resources
Alda Brown, Administrator
Sterling Feaster, Talent Manager
Senior Adult Day Habilitation
Debbie Rapp, Administrator
Special Events
Victoria Trass Bardo, Manager
Primary Care Services
Stephen Riczker, Practice Manager, South County
Dental Services
Lisa Smrekar, Dental Practice Manager
Records Information Management
Suzette Benedetto, Coordinator
Care Coordination
Thad Lund, Social Services Clinical Specialist
PROS (Personalized Recovery Oriented Services)
Cynthia Neu, Program Manager
Transportation
Autumn Wilson, Manager
Information Systems
Paul Giannini, Director of Information Services
Jaime Lauffenburger, Assistant Director of Information Services
Josh Straight, Assistant Director of Information Services
Marketing Communications, Development & Internet/Ecommerce
Steve Waterson, Director of Community Relations, Marketing and Development
Chris Anderson, Marketing & Development Project Manager/Internet Systems & Ecommerce Administrator