Serves as Agency’s foremost expert in the area of Admissions, Benefits and Entitlements, with primary focus on Residential Individuals, but will provide assistance to other departments upon request. Serves as the Agency liaison with Government agencies that administer entitlement programs to ensure that the individuals we serve receive the appropriate entitlements and that the Agency receives the appropriate reimbursement for all services provided. Ensures compliance with all OPWDD, SSA, DSS, Medicaid and Medicare rules and regulations in regard to benefits. Works in close collaboration with Finance department staff to resolve billing and denial issues. Coordinates all admissions for the Residential sites.