Kelley Morton recently was honored by The Resource Center with its Agency-Wide Staff Appreciation Award for the first quarter of 2017.
Kelley, a Service Coordinator at one of the homes The Resource Center operates, was chosen for the award because of the compassion and professionalism she has displayed in addressing the health care needs of one of the home’s residents. She was honored with a luncheon February 22 at The Resource Center’s administrative office building on Dunham Avenue in Celoron.
Kelley was nominated for staff appreciation recognition by The Resource Center’s guardianship committee. As NYSARC’s Chautauqua County chapter, The Resource Center oversees the operation of NYSARC’s guardianship program in Chautauqua County. NYSARC serves as the legal guardian for several people with significant intellectual and developmental disabilities who receive supports from The Resource Center. TRC’s guardianship committee is responsible for making health-care decisions on behalf of those people. One of those people lives in the home where Kelley works and has ongoing, serious health issues. As a result, Kelley and the other home staff must keep guardianship committee members apprised of the resident’s condition so that timely health-care decisions can be made.
During the luncheon honoring Kelley, Joanne Bevan, TRC’s Assistant Executive Director for Intellectual and Developmental Disability Services, praised Kelley’s performance.
“It is your responsibility to maintain a positive and professional relationship with all internal and external sources in regards to the care of the people that we support. You have gone above and beyond in ensuring that the guardianship committee was always advised of any changes in the medical status, and you willingly obliged the guardianship committee by attending all special meetings,” Joanne said. “You are a role model for the other service coordinators in how to be a great advocate and care giver to the people that we support.”
“We’re confident in you and your care of the people we support,” added Executive Director Denise Jones.
Virginia Vath, Assistant Executive Director for Quality Assurance, Quality Improvement and Compliance, remembered being favorably impressed upon meeting Kelley shortly after Kelley began working for TRC in 2012. “I was so shocked and in awe by your attention to detail,” Vath told Kelley, “as well as your caring attitude.”
Tess Kerzner, Coordinator for Central Intake, Eligibility and Guardianship, noted that Kelley has a good team of nurses and direct-support workers at the home who assist her in addressing the residents’ needs. “It’s not just Kelley. The team supports her,” Tess said. “I just can’t say enough about the whole team.”
Kelley echoed that sentiment in accepting the award, saying, “I really couldn’t have done it without the whole team.”